CUSTOMERS' MEETING 2014 ; Keeping up with the industry demands

   The Norwegian Training Center Manila  held its first Customers' Meeting in 2014 last March 28 at the Philippine Navy Golf Club in Taguig City. 

   Project Department has presented its 2014 target and objectives, 1st quarter activities, the web cadet launching, QA audit outcomes and statistics. 

To keep up with the demands,  the NSA  Philippines Cadet Program under NTC-M's leadership aims to ensure sustainable supply of qualified candidates, reduce the dropout rate  and to verify the competency compliance of NSA Cadets. 

   The program will also establish resource management  and control of teaching aids, equipment and materials owned or donated by NSA. As customer comes first, we ensure customer satisfaction on the NSA Program through compliance with international and national standards in Maritime Education and Training. 

                                                                                                            

    On the NSA revised training matrix, common in-house courses were removed and relevant STCW safety courses were provided. Entire course offerings were reviewed with pending approval from CHED for curriculum implementation. 

   The Republic Act 10635 establishing MARINA as the single maritime administration responsible for the implementation and enforcement of the 1978 STCW as amended was also discussed in the customers' meeting with everyone asking; would this be the solution to improve the quality  of Maritime Education? 

   The project department also had  new initiatives undertaken in the first quarter including the launch of web cadet; the online and offline training record book for the future seafarers worldwide. This is intended for pilot use of Batch 20 starting May / June 2014. 

   The audit for the first half of 2014 has been conducted to assess how the NSA Operations is working in four affiliated schools and determine the schools' established system in support to the operation. As a result several areas of the system have been raised, established and improved.